With the Renters’ Rights Bill coming into effect on 1 May 2026, many landlords want clear answers without digging through long legal texts. Below are the questions we hear most often, answered in plain English and each kept short enough to read in under a minute.

1. What is the main purpose of the new rules?

The aim is to create more secure and transparent tenancies by setting clearer expectations for both sides. The rules focus on consistency, timely communication, stronger repair processes and more predictable dispute pathways. The goal is a renting environment where issues are resolved earlier and tenants feel well informed, which in turn reduces friction for landlords.

2. Will I need to rewrite my tenancy agreements?

Most landlords will need to update their agreements. Some existing clauses will no longer reflect the new requirements and may create confusion if left unchanged. You do not need a full rewrite, but you should check repair wording, notice periods, information standards and any clauses that rely on outdated processes. Start reviewing templates now so you are ready before May.

3. Are the repair rules changing?

Yes, the rules introduce clearer expectations on how repairs are reported and acknowledged. The focus is on speed, transparency and proof of process. You will benefit from having a method that logs requests, timestamps responses and shows when work was completed. The aim is to reduce disputes by keeping everything organised and visible to both parties.

4. Do I need to give tenants more information at the start of a tenancy?

You will be expected to provide a clearer set of upfront documents. This will include property details, safety certificates, contact information and key responsibilities. A tidy digital welcome pack is the simplest solution. Clear information at the start reduces questions, sets expectations and can cut down on misunderstandings later in the tenancy.

5. Will existing tenancies be affected?

Existing agreements will phase into the new system based on final guidance, but you should plan for updates. The most important step is to ensure communication, repair handling and information standards meet the new expectations, even before formal transition dates. A well organised process protects you no matter how each tenancy is classified.

6. Is this going to create more admin for landlords?

Initially you will make some updates, but once done the new structure often reduces ongoing admin. Clearer processes, consistent communication templates and better repair tracking mean fewer repeat questions and fewer disputes. Most landlords find that once systems are set up, day-to-day management becomes smoother.

7. What happens if there is a dispute under the new rules?

The bill encourages early communication to prevent escalation. If a dispute does arise, there are clearer pathways designed to bring faster resolutions. Good records remain your strongest protection, so keep messages, notices and repair logs in one organised place. The clearer your documentation, the easier it is to show you have acted fairly.

8. Will inspections work differently?

Inspections remain allowed but must follow clear notice requirements and be handled with a respectful approach. The rules highlight the importance of reasonable scheduling, written notices and good communication. Digital reminders and templates make this easier to manage. Consistent notice methods help avoid friction and keep inspections predictable.

9. Should I contact tenants ahead of the new rules?

Yes. A short, simple message in April explaining what is changing will help build trust. Tenants appreciate being informed and it reduces confusion about updated agreements or processes. A calm and clear tone sets a positive foundation and makes it easier to implement the new standards smoothly.

10. What can I do right now to be ready?

Start by reviewing agreement templates, updating information packs and checking your repair workflows. Organise your communication methods and bring property safety checks up to date. Aim for one clear place where records, documents and tenant conversations are stored. Small steps taken early make May much easier. togetha is ready-made for Renters' Rights, helping you to stay compliant, provide excellent tenant experience, and maximise revenue on your portfolio. Book a demo today and find out how we can help you save time and money.